Effective Date: 22 December 2024

GCT Engineering Surveys (Pty) Ltd (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, website visitors, and stakeholders. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website (https://gct-engineering.co.za/), email communication, or any other means.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you contact us, request a service, or subscribe to our updates, we may collect:

• Full name
• Email address
• Phone number
• Physical address
• Business or project details

b. Non-Personal Information

Automatically collected information includes:

• IP address
• Browser type
• Device type
• Pages visited and interaction data
• Cookies and other tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to inquiries and communication.
• Process transactions and requests.
• Send service updates, newsletters, or promotional materials (with your consent).
• Comply with legal obligations.
• Analyze website performance and user behavior to enhance the user experience.

3. How We Share Your Information

We do not sell or trade your personal information. We may share your data in the following cases:

• Service Providers: To trusted third parties who assist in delivering our services (e.g., hosting providers).
• Legal Compliance: When required by law or to protect our rights and property.
• Business Transfers: In the event of a merger or sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience.
• Remember user preferences.
• Collect data for analytical purposes.

You can manage or disable cookies through your browser settings; however, this may affect your ability to use certain website features.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Non-personal data may be retained indefinitely for analytical purposes.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure servers and encryption protocols.
• Regular system updates and monitoring.

Despite these measures, no online transmission or storage system is entirely secure. We encourage you to take precautions to protect your data.

7. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for certain uses of your information.
• Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at info@gct-engineering.co.za.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on our website with the effective date. Continued use of our services indicates your acceptance of the updated terms.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: info@gct-engineering.co.za
• Website: https://gct-engineering.co.za/

We are committed to addressing your concerns promptly and transparently.